Contact form section

The Contact form section shows a form that customers fill in to send you a message. A heading, a short paragraph and blocks, such as your email address, opening hours or a photo, sit above the form or beside it. To add one, click Add section in the editor and select one of the three Contact form presets. It works on any page, and Create a contact page shows how to give it a page of its own.

Contact page with the title Contact and a paragraph above the form on a light card, with Name, Phone, Email and Message fields

The form has fields for a name, an email address and a message, and an optional phone field. Only the email address is required, and its field is marked with a red star. After a customer sends the form, a thank-you message replaces it. Shopify sends each message to your store's sender email address, as Shopify's guide to contact pages explains.

Presets

The Add section list shows three presets. Each one is a starting point, and its settings can change it into any of the others.

Contact form

Contact form with details

Contact form over image

Style

Centered

Side by side

Over background

Heading and paragraph

Centered above the form

To the left of the form, with a photo, your contact details and social links

To the left of the form

Background

The page

The page

A photo you choose, with a 40% dark overlay

Use it for

A short form under a page title

A full contact page

A form over a photo of your shop or studio

No preset comes with a photo. The Contact form over image preset shows the page background until you choose a Background image.

Layout

Alignment, Padding top, Padding bottom, Margin top and Margin bottom are explained in Section layout settings.

Background

The background settings are explained in Section background settings. The Contact form over image preset uses them for its photo.

Content

Setting

What it does

Style

Centered puts the heading, the paragraph and the blocks above the form, in one narrow column. Side by side puts them to the left of the form, and they stay in view while customers scroll down a long form. Over background puts them to the left of the form, level with its middle, for a section with a background photo. On screens narrower than 1,000 px, every style shows them above the form.

Heading

Leave it empty when a heading above the section already names the page, as on Checkmate's contact page.

Description

A short paragraph under the heading.

Show phone field

Adds a phone field to the right of the name field, or under it on screens narrower than 600 px. Customers can leave it empty.

Submit label

The text on the button that sends the form. The default is "Send".

Success message

The message that replaces the form after it is sent. Leave it empty to show "Thanks for reaching out. We will get back to you as soon as we can."

If the heading, the paragraph and the blocks are all empty, the form shows alone in the center.

Motion

Dark moment, Rise on scroll and Chapter title are explained in Section motion settings.

Blocks

Blocks sit under the heading and the paragraph. Click Add block in the section to add one. The Contact form with details preset uses these three:

Any other theme block works here too, and so do blocks from apps, as Add an app to your store explains.

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